Engaging Communication

This Engaging Collaboration micro-credential from Junior Achievement provides evidence that the participant has demonstrated competence in the following knowledge, skills, and abilities:Identify examples of clear and effective communication for different business audiencesCommunicate to persuade by understanding and addressing an audience’s needs, values, and desiresApply active listening techniques to communicate understanding and gather informationIdentify the appropriate technology for required communication tasksPresent decisions in ways that garner support from relevant stakeholdersStructure ideas logically for cohesion and clarity of communicationIdentify and interpret verbal and nonverbal cues used to communicate meaning and demonstrate understanding